What are the delivery charges for orders from the Online Shop?

Please use the shipping cost calculator in the shopping cart to get an accurate shipping quote for your order.

If you live locally you’re welcome to pick up your order from the retail shop.

Which payment methods are accepted in the Online Shop?

We offer two options for making payment on our checkout page. You can use trusted PayPal to complete the checkout process within 30 seconds. PayPal is recognised worldwide as the leader in online payments gateways. This means your personal details are kept 100% secure in PayPal’s databases and you’re protected by PayPal’s network of security measures. Paypal is secure, safe and trustworthy and is the best way to shop without exposing your financial information.

We also offer an option for even quicker checkout with credit card processing directly within our website. These payments are processed by industry-leader eWay, who specialise in payment gateways for Australian websites. Their secure system processes your card, and then returns a “Success” or “Declined” message to us and that’s it! We don’t keep your card details on file, ever.

We currently accept Visa or Mastercard if paying directly on our website. Other card options like paying with your personal bank account may be available on PayPal.

How long will delivery take?

We deliver our goods via Startrack Express Road & Air Freight, meaning you will generally receive your goods within 1 to 5 business days – just in time to enjoy your new equipment on the weekend.

How secure is shopping in the Online Shop?

256-BIT ENCRYPTION SSL CERTIFICATE PROTECTION

The RacewearDirect.com.au checkout is protected by a 256-bit SSL Certificate. This means that the content that is delivered, entered and sent from our checkout page is 100% secure.

HOW CAN YOU TELL IF A PAGE IS SECURE?

On areas like our One-Page Checkout page, you will find the https:// letters and a padlock in the top of your browser bar (exact location and appearance will differ between browsers). When you see this information in the address bar you know that you and your information is secure.

What exactly happens after ordering?

You will receive a confirmation email outlining that your order has been received. You will then receive a second email in the following 1-3 days with your order tracking number.

Do I receive an invoice for my order?

An invoice will be sent directly to the email used when checking out. If you did not receive your invoice please contact customer service and we will make sure we send you it via the email you request.